Green Bay Transportation

The American Red Cross Lakeland Chapter has been providing rides to individuals 60 years and older, and any individual with a disability in Green Bay for over 30 years. The service began with an idea to help those who could no longer get around town get to their various appointments. With the purchase of a car and a few volunteer drivers the transportation program started. Today we have a fleet of 31 vehicles, over 95 volunteer drivers & 6 staff members. In 1996 the American Red Cross Lakeland Chapter built a new Service Delivery building located at 121 Bader Street in Green Bay. The building consists of office space, a classroom, storage space & a garage area where our transportation vehicles are kept. If you are ever in the area, please stop by the facility for a tour and information about the American Red Cross Lakeland Chapter Transportation program.

The American Red Cross transportation vans and buses are funded by a state grant from the Wisconsin Department of Transportation. The Aging and Disability Resource Center of Brown County, United Way of Brown County, client donations, and contributions support the administration of the program.

The transportation program is a door to door service providing rides for medical, nutrition, employment, education, and social appointments. Rides are provided in wheelchair accessible vans, small buses & cars.

Historical Data of the Transportation Program:

• 2006 64,990 rides provided to 1,504 clients.
• 2007 66,635 rides provided to 1,853 clients.
• 2008 67,327 rides provided to 2,223 clients.
• 2009 66,873 rides provided to 2,978 clients.

The core of our drivers are ALL volunteers. Without their help this service would not be available. If you are interested in becoming a volunteer driver, call 920-227-4272.

OFFICE HOURS / SERVICE HOURS 

Office hours are Monday – Friday 7:00 a.m. – 5:00 p.m.
Service Hours are Monday – Friday 8:00 a.m. – 4:30 p.m. Those individuals calling in for a ride home must be called in & finished with their appointment by 4:00 p.m. For more information you can call 920-227-4272.

4 passenger cars are avaliable on our daily scheduled route pickups.

7 ambulatory and 1 wheelchair accessible van. This van is equipped with a wheelchair lift to assist individuals into the vehicle. The van is used on our daily scheduled route pickups.

This mini van is lift equipped to transport one wheelchair individual and 3-4 ambulatory clients.

14 passenger small bus in avaliable for group trips, rental and is used on occassion for scheduled route pickups.

WHO QUALIFIES 

Individuals 60 years of age or older and/or any individual with a disability qualify for the transportation service. Any individual under the age of 60 must complete a physician certification form before using the service. This form is available on our website, or contact the Green Bay office to have a form mailed or faxed to your physician. For more information you can call our office at 920-227-4272.

COST 

We ask for a $4.00 contribution per person for a round trip ride. Clients will need to pay the driver when they board the vehicle. A 5-ride ticket for $10.00 or a 10-ride ticket for $20.00 can be purchased from the volunteer driver at the time of the ride, at the Aging and Disability Resource Center of Brown County, or N.E.W. Curative Rehabilitation. We strongly encourage tickets to be purchased in advance if possible. Anything paid over this amount will be considered a donation and will be used to offset the cost of maintenance and fuel for our vehicles.

Billing for client trips is also available for those individuals using the service on a routine basis. Simply inform office staff that this is the option you prefer when calling to schedule you rides.

For more information call (920) 227-4272.

HOW TO REGISTER

Clients interested in registering for our service will be asked to provide the following information:

• Name
• Address
• Phone #
• Date of Birth
• Are you in a wheelchair?
• Will an escort be riding with you?
• Emergency contact: Name
• Emergency Contact: Phone #

The client certification form is available online for you to print off and mail in or call 920-227-4272 to have this form mailed or faxed to you.

Once this information is obtained, simply call us in advance to schedule a ride. Rides are scheduled on a first come first serve basis with medical being top priority. Medical, nutrition, or employment rides can be scheduled weeks or months in advance. For social rides, you can call 48 hours ahead of time. You must call at least 24 hours in advance to schedule a ride. Routine rides can be scheduled for only doctor prescribed trips, such as therapy, dialysis, employment and educational. For more information call:

920-227-4272